MBI345 values your privacy. This document clearly explains the types of personal data we collect, why we need it, how it is stored securely, and your rights as a user of our platform. We are committed to managing your data responsibly and transparently, in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
Official Privacy Policy
MBI345 Malaysia
MBI345 Privacy Commitment: We never sell your personal data to third parties for commercial purposes. All information you provide to the platform MBI345 is used solely for service operations, account security and legal compliance purposes. This policy applies to all users who access our platform via website or mobile app.
MBI345 ("we", "our platform") is the data controller for all information collected from users ("you") who register and use our online betting platform. This Privacy Policy is prepared in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international data protection standards.
This policy applies to all MBI345 data collection channels, including the official website at mbi345.net, Android and iOS mobile apps, and any direct communications between you and our support team.
MBI345 only collects data necessary for the purposes clearly stated in this policy. The types of data we collect are as follows:
| Data Category | Examples of Information | Requirements |
|---|---|---|
| Personal Identity | Full name, IC/passport number, date of birth, gender | Mandatory (KYC) |
| Contact Information | Email address, phone number, home address | Mandatory |
| Financial Information | Bank account number, digital wallet details | Mandatory (payment) |
| Usage Data | Wagering history, login activity, playtime | Automatic |
| Technical Data | IP address, browser type, device model, operating system | Automatic |
| Communication Data | Live chat logs, support emails, complaint tickets | Where applicable |
Your personal data is collected by MBI345 through the following channels:
Personal data collected by MBI345 is used for the following legitimate and stated purposes:
MBI345 does not sell, rent, or transfer your personal data to third parties for commercial purposes. However, in certain situations required for platform operations, your data may be shared with:
All third parties we work with are required to comply with data protection policies equivalent to or stricter than this policy, and they are not permitted to use your data for any purpose other than what is specified in the service agreement with MBI345.
MBI345 implements a range of technical and organisational security measures to protect your personal data from unauthorised access, loss, alteration, or disclosure:
Data retention periods are as follows: active account data is retained for the duration of the active account plus 7 years after account closure for legal compliance purposes. Customer support communication data is retained for 3 years.
The mbi345 website and app use cookies and similar technologies to enhance the user experience and analyze platform performance. The cookies we use fall into the following categories:
You can manage cookie settings through your browser preferences. However, disabling essential cookies may affect platform functionality. For the mobile app, privacy settings can be managed via the Settings menu in the MBI345 app.
Under PDPA 2010 and MBI345's privacy policy, you have the following rights regarding your personal data:
You have the right to request and receive a copy of the personal data we hold about you.
You have the right to request correction of any inaccurate or incomplete personal data.
You may request deletion of your data, subject to applicable legal retention obligations.
You have the right to object to the processing of your data for direct marketing purposes at any time.
You may request your data in a machine-readable format for transfer to another platform.
In certain circumstances, you may request that the processing of your data be temporarily restricted.
To exercise any of the above rights, contact the MBI345 privacy team via email at [email protected] with the subject "Privacy Rights Request". We will process your request within 14 working days. In complex cases, this period may be extended by up to 30 days with notice to you.
In some cases, MBI345 platform operations require the transfer of personal data to countries outside Malaysia — for example, for payment processing or the operations of international game providers we work with.
Every international data transfer is conducted by ensuring adequate protection through:
The MBI345 platform is specifically for users aged 18 and above. We do not knowingly collect or process personal data of individuals under the age of 18.
If we discover that we have inadvertently collected data from someone under the age of 18, we will take immediate steps to delete that data and close the account in question. If you believe a minor has registered an account on our platform, please contact us immediately at [email protected].
MBI345 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in law, platform operations, or industry best practices. Users will be notified of any material amendments via:
Continued use of the mbi345 platform after any policy amendments take effect will be considered acceptance of the revised terms. We encourage you to review this page periodically.
For any inquiries, concerns or requests related to this Privacy Policy or the processing of your personal data, please contact the MBI345 Data Privacy Officer (DPO) through the following channels:
If you are not satisfied with our response to your privacy complaint, you have the right to lodge a complaint with the Personal Data Protection Department of Malaysia or the relevant regulatory authority in your country.
Six layers of protection we place between your personal data and the outside world.
All data transmitted between your device and MBI345 servers is encrypted using SSL/TLS 1.3 with AES-256 encryption. No third party can read the contents of your communications, even if they successfully intercept network traffic.
MBI345 user data is stored in Tier III-rated data centres with internationally recognised security certifications. The infrastructure features redundant systems to ensure data availability and rapid disaster recovery.
Internal access to user data is strictly controlled using the "least privilege" principle. Each MBI345 employee may only access the minimum data required for their role, and all access is recorded in tamper-proof audit logs.
A SIEM (Security Information and Event Management) system operates around the clock to detect anomalies, intrusion attempts and suspicious activity in real time. Our security team responds within 15 minutes to critical incidents.
MBI345 conducts regular penetration testing and security audits by certified independent cybersecurity firms, ensuring any vulnerabilities are identified and remediated before they can be exploited.
All MBI345 data processing practices are designed to comply with Malaysia's Personal Data Protection Act 2010 (PDPA). We have a formally appointed Data Privacy Officer (DPO) to ensure ongoing compliance with legal requirements.
The MBI345 platform is built with security and privacy at its core — not as an afterthought. Register an account today and enjoy a safe betting experience.
Securely regulated · Privacy assured · Malaysia PDPA 2010 compliant